DUTIES AND RESPONSIBILITIES: Diagnoses and troubleshoots UPS and other critical power hardware problemsProvides post- sales support to the client and will make sure that the expected turn-around time will be achieved.Applies best practices in implementing and providing support and recommendation.May provide onsite technical support to clients.May be required to attend vendor sponsored trainings to ensure that product knowledge and skills are always updated.Prepares documentation of service requests and maintains a high level degree of customer service to ensure total customer satisfaction. QUALIFICATIONS: Bachelor’s Degree preferably in Engineering (EE, ECE, ME) or similar coursesAt least 2 years in technical service supportMust be familiar with Uninterruptible Power Supply and Precision Cooling installationsWith good communication and interpersonal skillsAbility to adapt to change in procedures and prioritiesWilling to assign in provincial areas Apply Now