DUTIES AND RESPONSIBILITIES:
Account Management
- Generates revenue through sales of products and services that include the following:
- Volume products (Computers, parts, and peripherals)
- UPS and PACU Solutions
- Security Solutions (CCTV, Fire Suppression)
- Network Solutions (Switches, Routers, Network Management Solutions)
- Servers and Back Up Storage
- Maintenance Contract
- Other products and solutions that might be taken up by the company in the future
- Maintains and strengthens relationships of existing accounts. Delivers revenue targets on a monthly basis.
- Employs and implements the opportunity acquisition process in vying for opportunities, which includes the following:
- Follows through leads by securing appointment with the potential opportunity.
- Conducts preliminary product presentation, understands and identifies requirement, and determines client acquisition process, decision makers, competition.
- Formulates strategy on the solutions to be used, pricing, packaging, sales process and decision maker to improve chances of closing the opportunity.
- Conducts and facilitates Standard POC Process, if required, which includes Solution Presentation, Pre POC agreement, Actual POC exercise, Demo Agreement Form and POC Evaluation for none-Solution Products. For Solutions, coordinates and facilitates POC Process through Product Managers and CSD Department.
- Negotiates and comes into an agreement with clients regarding the details of the solution provisioning, including but not limited to pricing, after-sales support, packaging, availability, delivery, terms of payment.
- Secures approval of Supervisor/S&M Manager for the lowest allowable percentage margin for proposals as well as other extra-ordinary concerns.
- Facilitates PO, Payment Terms and Delivery procedure/schedule, which may include liaising with suppliers to check on the progress of existing orders.
- Ensures accurate Sales Requisition to avoid error for purchase order.
- Ensures and coordinates delivery procedures as per agreed conditions of the purchase
- Secure acceptance and conduct post evaluation survey (to ensure client satisfaction)
- Maintains a healthy relationship with clients by identifying, helping and fulfilling their needs and requirement.
Administrative
- Attends sales meetings and reports progress of activities as required by the Supervisor.
- Submits timely and quality sales reports and other documentations as required:
- Sales Status reports
Lead Generation updates
- Client Call forms
Profiling forms
- Develops forecast and projections every month to establish/support sales and activity targets.
Others
- Represents the organization in trade exhibitions, events and demonstrations as required.
- Studies and adheres to internal procedures, policies, systems and methodologies.
- Performs other duties that may be assigned from time to time.
- Graduate of any Bachelor’s Degree course.
QUALIFICATIONS:
- Preferably with experience working as sales role for 1 or more year in selling IT solutions/products. Fresh graduates with good scholastic records may be considered.
- Strong client management skills and ability to keep commitments.
- Strong listening and questioning skills.
- Strong motivation and has a positive approach to analyzing new business opportunities.
- Excellent communication skills in all disciplines, including written and oral.
- Capable of hands-on problem-solving, with the ability to generate ideas and solutions.
- Ability to lead the project, use own initiative and pay close attention to detail.
- Ability to cope with challenges and demands.
- Excellent time management skills.
- People oriented with excellent interpersonal skills
- Capable of working independently and as part of a team.
- Ability to compose professionally constructed documents using MS Office (Word, Excel, and PowerPoint)
- Self-motivated and driven to achieve Goals
- Fast learner and with good working attitude